Why this book exists
A focused place to understand what is happening
She sent the email at 11.04 and understood what she had done at 11.06. It was not a catastrophe. She had replied to all rather than to one, and the reply contained a mildly impatient sentence about a colleague, and the colleague was on the list. That is the whole event. If you described it to a stranger they would wince and forget it inside a minute. Between 11.06 and 11.44 her face and neck went hot. Her hands were unsteady enough that she put the mug down. She stood up and could not think what she had stood up for. She could not read. Somebody spoke to her and she answered and has no memory of either half of it. There was a very strong pull to leave the building, which she describes as physical, like being pushed. And underneath it, at a volume.
The writing is designed to reduce shame, bring the underlying pattern into view and give you practical ways to respond without pretending that every life follows the same formula.



